General Purpose

The Office Assistant is a member of the Residence Life Department at the Maryland Institute College of Art. The Office Assistant (OA) shares the responsibility for implementing the basic goals of the Residence Life Department by promoting individual and community development, and serving as a liaison to the Director of Residence Life & Off-Campus Housing, Housing Operations Manager and Residential Coordinators. The OA reports directly to the Housing Operations Manager.

Summary of Essential Functions

• Assist in logging office visitors daily to assist with tracking ORL trends

• Assist Housing Operations Manager in administrative responsibilities (Ex. Website Audits)

• Manage phone calls at the the Residence Life front desk 

• Assist in Housing Operations Key Audit

• Assist in StarRez as a testing student user 

• Receive incoming inter-campus mail at the Residence Life front desk 

• Assist with Housing Operations seasonal postings in Residence Halls

Essential Duties & Responsibilities

• Greet MICA students, personnel, clients, parents and guests and direct them to the correct ORL staff member

• Answer phone, answer questions, and transfer to the appropriate staff members when applicable 

• Take and distribute accurate messages 

• Understand office staffing and roles

• Perform key-related tasks such as key audits and lock-outs 

• Create documents and advertisements relevant to the Office of Residence Life 

• Maintain an organized and clean work station

Knowledge, Skills, and Abilities

• Set a positive example for other students in abiding by policies 

• Encourage and develop an environment within the Residence Life office that supports daily operating functions

Minimum Qualifications

• Must be currently enrolled at MICA 

Conditions of Employment

• Conditions: Background Check

• Unusual Circumstances related to position (ie. essential personnel, require travel, serve in an “on-call” capacity, work evenings and/or weekends, blackout periods, etc.)

Physical demands and work environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Demands: While performing the duties of a job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift up to (amt) pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. (may be adjusted depending on position)

• Work environment: While performing the duties of the job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually (minimal, moderate, or high).

• Required training: Handbook orientation, Anti-Harassment, Hazard Communication, Emergency Plans & Fire Prevention, Personal Protection Equipment. (additional training may be added, SEE: EHS Manager training schedule)