Supporting Your Technology Needs

During the current COVID-19 situation, the majority of MICA staff will be switching to a remote/alternate/telework plan. Questions regarding remote/alternate/telework should be sent to direct supervisors before contacting the Help Desk to ensure the correct tools are being utilized. For general questions regarding MICA policies at this time please visit the COVID-19 FAQ. 

Our Services

We support the educational mission of MICA as well as its business, administrative, and electronic communication needs. Through planning, implementation, education, training, and support, we support the college in using technology. Our goal is to provide outstanding service and service for the college, its students, faculty, and staff.

Here at MICA, Technology plays a critical role in the success of education.  We support the infrastructure behind MICA’s campus networks, accounts, and software. The links on the left of this page will allow quick access to essential services. For technology questions and support, please contact MICA Help Desk. 

Watch our video detailing our three main technology resources on-campus. 

Additionally, our technicians staff AV Services (aka Tech Desk), where multimedia rentals are available to students, faculty, and staff. AV Services also provides classroom technology support for faculty across campus.

As part of our operations, Technology oversees a Help Desk system, which is managed by a team of technicians specializing in the management of enterprise systems, telephone services, as well as computer hardware and software basics.